Remote Access Information

Remote access refers to access that utilizes a keyfob. This means access from home or from an office not connected to the Memorial infrastructure. Below are the steps to follow in order to obtain remote access to the Memorial Healthcare System from the D.O.C.S. page utilizing a keyfob.

  1. In order to initiate an “Access From Home” request, physicians should download and review the Physician Access Agreement form Physician Access Agrmt and then mail the signed copy to Mariellan Weaver, Executive Assistant, Medical Staff Office, 615 N. Michigan Street, South Bend, IN  46601 or fax to (574) 647-6691 or email mweaver@memorialsb.org.


  2. Once the Physician Access Agreement form is received, your training status will be verified. Remote access to Cerner applications (ie. Powerchart) cannot be obtained if your training is not current.  If training is needed, someone from the Medical Staff Office will contact you.

  3. Once your training status is current, Information Systems will establish your network account and issue a keyfob. A packet including the keyfob, a letter containing your network account information, and installation instructions will be sent by Mariellan Weaver in the Medical Staff Office, 574-647-7920. She will mail the certified packet to your office
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For questions about remote access, call the Help Desk at (574) 647-7254.